Shipping policy

Shipping Policy

At ItsTabby, we want your cozy companion to reach you as smoothly as possible. Here's everything you need to know about our shipping process.

Processing Time

Orders are processed within 2–3 business days after payment confirmation.

International Shipping

We proudly ship worldwide! No matter where you are, ItsTabby delivers comfort right to your doorstep.

Delivery Time

Once shipped, your order will arrive within 10–12 business days.

Shipping Charges

A flat shipping fee of £4.99 GBP applies to all international orders, regardless of order size.

Order Tracking

Once your order is shipped, you'll receive a confirmation email with tracking details so you can follow your package every step of the way.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping fee.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to customs processing, weather conditions, or courier issues beyond our control. We appreciate your patience in such cases.

Need Help?

If you have any questions about your order or shipping status, feel free to contact us at  info@itstabby.com, and we'll be happy to assist you.